Returns & Refunds Policy

We strive for complete satisfaction with our digital and hardware solutions; however, if you are not satisfied, we offer a 30-day return window for eligible products. Please note that once a digital license key has been activated, it is generally non-refundable.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to verify eligibility.

2

Deactivate Software

For software returns, ensure the license key is deactivated from all associated machines via the License Portal.

3

Ship Hardware Items

If returning physical hardware, pack the items securely in their original packaging and ship them to our designated processing center.

4

Receive Your Refund

Once we verify the deactivation or receive the hardware, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing